Get in Touch With Us
Got a question about a free spins offer, spotted something that needs updating, or want to share feedback on how we compare online casinos? This page explains the best way to reach the Casino Sites team and what happens once you do.
How to Reach Us
Email is the most reliable way to get in touch. We read every message that comes in and aim to respond within two working days. Send your message to [email protected]
A quick note on the subject line helps us route your message to the right person faster — for example, "Bonus terms question" or "Correction on a casino listing" tells us exactly what you need before we even open the email.
What You Can Contact Us About
We hear from a wide range of readers, and most enquiries fall into a handful of categories:
- Free spins and bonus questions — If you're unclear on how a welcome offer works, what a wagering requirement means, or why a bonus has a maximum withdrawal cap, ask us before you claim anything. Bonus terms change, and reading them carefully matters more than chasing the biggest headline number.
- Corrections and accuracy checks — Editorial ratings, offer details and terms on this site are reviewed against publicly available information as of 2026. If you believe something is out of date or listed incorrectly, tell us and we'll look into it.
- Content suggestions — If there's a topic around online casinos, payment methods or state-by-state eligibility you'd like us to cover in more depth, we're open to hearing it.
- Partnership or editorial enquiries — If you represent a licensed operator and want to discuss coverage, introduce yourself and explain what you have in mind. Commercial relationships never decide how casinos are ranked on this site.
- Responsible gambling concerns — If gambling has stopped being enjoyable or is affecting your finances or wellbeing, mention this in your message. We'll point you toward self-exclusion programmes, deposit and time-limit tools, and national support organizations available to US residents.
Before You Write In About a Specific Offer
Because bonus terms, wagering requirements and eligibility rules vary by state and by operator, we can only speak to what's publicly published by each casino at the time we checked it. If you're weighing up a specific free spins offer, it helps to have the operator's name and the offer details to hand when you email us — that way we can point you to the right terms quickly, or flag if something has changed since our last review.
If you're researching options outside the mainstream regulated market, our page on Best Non GamStop Casinos 2026 covers that territory separately from the free spins offers featured elsewhere on this site.
What Happens After You Email Us
Every message is read by a real person on our team, not an automated system. We won't send a canned reply and call it done. Our target turnaround is two working days, though it can run a little longer during busier periods — we'll still follow up.
If your enquiry touches on something we can't resolve directly, such as a payment dispute with a specific casino or a withdrawal delay, we'll be upfront about that and point you toward the operator's own support channel or the relevant state gaming authority, since we don't have the ability to intervene in individual account issues.
Our Commitment to Accuracy
We aim to keep offer details, editorial ratings and casino information current and honest. Reader feedback genuinely shapes that — if something on this site has misled you or simply looks wrong, we want to know. Nothing here is written to talk you into a bonus you haven't fully understood, and we'd rather hear from a skeptical reader than not hear from you at all.
Thanks for taking the time to visit this page. We look forward to your message.